Terms of service

Terms of Service

Welcome to QAFA. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General

These Terms of Service govern your use of our website and the purchase of products from QAFA. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products and Pricing

We strive to display our perfumes and related products as accurately as possible. However:

  • Product images are for illustrative purposes only.
  • Packaging may vary slightly from the images shown.
  • We do not guarantee that colors displayed on your screen accurately represent the actual product.
  • Prices and product availability are subject to change without notice.

We reserve the right to discontinue any product at any time.

4. Orders

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability.
  • Pricing or product description errors.
  • Suspected fraudulent or unauthorized transactions.
  • Violation of these Terms of Service.

If your order is cancelled after payment has been received, a full refund will be issued.

5. Payments

We accept the payment methods displayed during checkout. By providing payment information, you represent that you are authorized to use the selected payment method.

Orders will only be processed after successful payment authorization, except where Cash on Delivery (COD) is offered.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on your location and courier services.

We are not responsible for delays caused by:

  • Weather conditions.
  • Customs procedures.
  • Courier disruptions.
  • Incorrect shipping information provided by the customer.

Risk of loss passes to the customer upon successful delivery.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including logos, text, graphics, images, product descriptions, and website design, is the property of QAFA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Distribute malware or harmful code.
  • Interfere with the website's operation.
  • Use our content without permission.

10. Limitation of Liability

To the maximum extent permitted by law, [Your Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

All products are provided "as available" and "as is."

While we strive to ensure product quality and accuracy, we make no warranties regarding:

  • Continuous website availability.
  • Error-free operation.
  • Suitability of products for individual preferences.
  • Accuracy of all website content.

Fragrance performance, longevity, and scent perception may vary from person to person.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of PAKISTAN, without regard to conflict of law principles.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts of LAHORE,PAKISTAN.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: QAFA

Email: qafabyzafars@gmail.com

Business Address: Lahore

We aim to respond to all inquiries within 24–48 business hours.